Friday, September 6, 2019
Barack Obamas Presidential Campaign Speech in Berlin Essay Example for Free
Barack Obamas Presidential Campaign Speech in Berlin Essay The current president of the United States, Barack Obama, once gave a speech during his electoral campaign to a massive crowd in Berlin. Of course, while such a campaign speech is evidently associated with political endeavors, it would still be appropriate to point out that the speech supposedly serves a purpose to unify nations and to rebuild past alliances for a single cause which is to prevent as well as resolve emerging worldwide concerns. Given such context though, it is still evident that a number of propaganda techniques have been employed so as to gain and strengthen public support. One of the most apparent propaganda techniques which Obama utilized was the plain folk appeal. To further explain, throughout his speech, Obama noted and highlighted that he presents himself not as an electoral candidate but rather as a concerned citizen of the world just like the individuals before him (The Huffington Post, 2008). Furthermore, the bandwagon approach has also been applied. While addressing the public he delineated goals which are supposedly the goals of the entire world, such as banishing terrorist threats and even providing justice in other nations (The Huffington Post, 2008). If other individuals or nations would detract from such aims it seems that they would be branded as adversary even though not necessarily so. It is irrefutable that Obamas speech was indeed effective in persuading its audience judging from the ovation. The propaganda techniques are designed to appeal to the emotions of the public in Berlin. It provides a sense of oneness, taking advantage of the historic representation of the site. Questioning the relevance and validity of Obamas points during the event must have been unlikely as the majority, which attended the event, have already assumed the same perspective. Possibly, others, being influenced, took a similar stance as it seems to be the nationalistic and responsible decision. Hence, Obamas electoral success is testament to the use of propaganda techniques in politics, regardless of its biased and group-oriented nature. Reference The Huffington Post. (2008). Obama Berlin Speech. Retrieved http://www. huffingtonpost. com/2008/07/24/obama-in-berlin-video- of_n_114771. html.
Thursday, September 5, 2019
The Modern State and International Relations
The Modern State and International Relations Q2. What is the most significant feature of the modern state and how has it shaped international relations? The core of the early modern period to vast histories of sovereignty and state formation is a topic produced for some of the work done by the most influential political theorists of the past century. However an attempt of understanding the nature of political consciousness requires a historical understanding of the theoretical evolution of the modern state itself. This, in turn, requires an understanding of earlier state formations and ideologies that has influenced the evolution (Nelson, 2006). In this essay, I will discuss the topic of the modern state, its significant feature and how modern state has shaped international relations. In discussing the features, this essay aims to identify and define the term state, the components and key concepts of modern state, followed by the main significant feature and its impact towards the new era of international relations. The modern state is believed to have rises between the fifteenth and eighteenth centuries in Europe, and later spread to the rest of the world through conquest and colonialism. This ideal of modern state comprises of four defining characteristics that is territory, sovereignty (external and internal), legitimacy, and bureaucracy. Legitimacy can come in various forms, from traditional, to charismatic, to rational-legal, the latter of which requires a highly effective bureaucracy and some semblance of the rule of law. States uses the four aspects to provide their populations goods such as security, a legal system, and infrastructure. ââ¬Å"Weak statesâ⬠are those that cannot adequately provide these goods, and once a state has become so weak that it loses effective sovereignty over part of its territory, it may be called a ââ¬Å"failed stateâ⬠(or in extreme instances a ââ¬Å"collapsed stateâ⬠) The most definitive terms of state comes from the German political sociologist and economic historian Max Weber (1864ââ¬â1920). Max Weber claims that ââ¬Å"the state is human community that successfully claims the monopoly of the legitimate use of physical force within a given territoryâ⬠. A starting-point for Weber, which contrasted with much earlier thinking, was that the state could not be defined in terms of its goals or functions, but had rather to be understood in terms of its distinctive means. Thus, he argued that ââ¬Å"the state cannot be defined in terms of its ends. There is scarcely any task that some political association has not taken in hand, and there is no task that one could say has always been exclusive and peculiar to those associations which are designated as political ones. Ultimately, one can define the modern state only in terms of the specific means peculiar to it, as to every political association, namely, the use of physical forceâ⬠. For Web er, the modern state was a particular form of the state which was itself, a particular form of a more general category of political associations. There are two more recent definitions of a state. The first is by a sociologist named Charles Tilly and the second is by the Nobel-laureate economist, Douglass North. Chares Tilly claims that states are ââ¬Å"relatively centralized, differentiated organizations, the officials of which, more or less, successfully claim control over the chief concentrated means of violence within a population inhabiting a large contiguous territoryâ⬠(Tilly 1985, 170). Douglas North says that ââ¬Å"a state is an organization with a comparative advantage in violence, extending over a geographic area whose boundaries are determined by its power to tax constituentsâ⬠(North 1981, 21) There are two key concepts of the modern state The territorial state and the unitary sovereign will whereby the modern state project is aimed at replacing confused political order. Global spread of the idea of the nation-state Weber ââ¬Ëthe modern state is the result of a centuryââ¬â¢s long process of disarming non-state/private actorsââ¬â¢. According to Charles Tilley, the state proved itself to be a superior. Modern state can also be associated with charter of the UN. A state is more than a government; that is clear. A state is the means of rule over a defined or sovereign territory. It is comprised of an executive, a bureaucracy, courts and other institutions. In a broad sense, any polity, any politically organised society, can be viewed as a state, and various criteria can be used to distinguish between different kinds of state. There are three components to the modern state comprises of territory, people and central government. Territory comprises of the element on which its other elements exist. People are every territorial unit that participates in international relations supports human life. Central government is the members of the state designated as its official representatives. States not only claim ultimate power within their realms (internal sovereignty), they also claim independence of one another (external sovereignty). Some of the significant features of modern state may be the dominant form of political authority and imagination today but it has taken many and specific forms across the world without completely removing or superseding older languages of power and public authority. According to Weber, the modern statemonopolizesthe means of legitimate physical violenceover awell-defined territory. Monopoly on forceââ¬â has the right and ability to use violence, in legally defined instances, against members of society, or against other states. Legitimacyââ¬â its power is recognized by members of society and by other states as based on law and some form of justice. Territorialityââ¬â the state exists in a defined territory (which includes land, water and air) and exercises authority over the population of that territory. Changingconceptions of the modern stateinevitably provoke conflicting views of sovereignty. While some argue that the growing impact of cosmopolitan norms and transnationally-based governance are weakening state sovereignty, others claim that the concept is merely being redefined. Indeed, the latter group even includes proponents of global governance, who argue that state sovereignty can actually be strengthened rather than weakened by the transfer of power to the supranational level. Modernization has brought a series of indisputable benefits to people. Lower infant mortality rate, decreased death from starvation, eradication of some of the fatal diseases, more equal treatment of people with different backgrounds and incomes, and so on. To some, this is an indication of the potential of modernity, perhaps yet to be fully realized. In general, rational, scientific approach to problems and the pursuit of economic wealth seems still too many a reasonable way of understanding good socia l development. At the same time, there are a number of dark sides of modernity pointed out by sociologists and others. Technological development occurred not only in the medical and agricultural fields, but also in the military. Environmental problems comprise another category in the dark side of modernity. Pollution is perhaps the least controversial of these, but one may include decreasing biodiversity and climate change as results of development. The development of biotechnology and genetic engineering are creating what some consider sources of unknown risks. Besides these obvious incidents, many critics point out psychological and moral hazards of modern life alienation, feeling of rootlessness, loss of strong bonds and common values, hedonism, disenchantment of the world, and so on. Likewise, the loss of a generally agreed upon definitions of human dignity, human nature, and the resulting loss of value in human life have all been cited as the impact of a social process/civilization that reaps the fruits of growing privatization, subjectivism, reductionism, as well as a loss of traditional values and worldviews. All states use at least the threat of force to organize public life. The fact that dictatorships might more obviously use force should not hide the fact that state rule in democracies is based on the threat of force (and often the use of force). That states rule through the use of force does not mean that they are all powerful. This explains why North and Tilly only claim that states must have a ââ¬Å"comparative advantage in violenceâ⬠or have control ââ¬Å"over the chief concentrated means of violenceâ⬠. Nor does the stateââ¬â¢s ability to use force necessarily mean that it can always enforce its will. All states tolerate some non-compliance. At some point, the marginal cost of enforcing laws becomes so great for any state that it prefers to allow some degree of non-compliance rather than spend more resources on improving law enforcement. Idealism is a classical theme of an unchanging and untrustworthy human nature, of anarchy in the international order, of ââ¬Ëcold warââ¬â¢ as a semi-permanent state, of amorality in international affairs, of the security. The experience of the 1930s ââ¬â above all, the rise of fascism and the descent into a second world war ââ¬â dealt a severe blow to this liberal-minded progressivism and made space for what was to become the dominant paradigm in IR: realism and its second-generation progeny, neo-realism. At the heart of the realist approach is the insistence that we study the political world ââ¬Ëas it actually is and as it ought to be in view of its intrinsic nature, rather than as people would like to see itââ¬â¢ (Morgenthau 1978: 15). For realists, both human nature and the character of international politics to which this gives rise are, in their essentials, timeless and unchanging. These characteristic claims of realism can be developed in terms of the eight key propositions which follow. States are the major actors in world affairs States behave as unitary actors States act rationally International anarchy is the principal force shaping the motives and actions of states States in anarchy are preoccupied with issues of power and security Morality is a radically qualified principle in international politics States are predisposed towards conflict and competition, and often fail to cooperate, even in the face of common interests International organizations have a marginal effect upon these prospects for inter-state cooperation However, critics of realism have never gone unchallenged. States are not the only major actors in world affairs Anarchy is constrained by forms of international cooperation Institutional arrangements may allow for much greater international cooperation than realism supposes International organizations may have a significant effect upon the prospects for inter-state cooperation States are not solely preoccupied with issues of military security Increasingly, international relations are about economic power Realismââ¬â¢ does not reflect ââ¬Ërealityââ¬â¢ but one world-view (among many) in the service of particular interests In conclusion, while various states justify coercion in different ways, (through elections, through birth, through religion etc.), while they may use coercion for different purposes (to improve social welfare or to enrich themselves), and while their use of coercion may have different effects (higher levels of investment), it is also notable that such commonly-observed features of many modern societies as the nuclear family, slavery, gender roles, and nation states do not necessarily fit well with the idea of rational social organization in which components such as people are treated equally. While many of these features have been dissolving, histories seem to suggest those features may not be mere exceptions to the essential characteristics of modernization, but necessary parts of it. However, it is important to recognize that, although the nation-state has become by far the most predominant political entity in the world, there are still ââ¬Å"stateless nationsâ⬠like the Kurd s in Iraq and ââ¬Å"diasporic nationsâ⬠without a clearly identified homeland such as the Roma. As a result, nations and states remain distinct concepts even if they increasingly seem to occur together. References Ahmad, R.E., Eijaz, A., 2011, ââ¬Å"Modern Sovereign State System is under Cloud in the Age of Globalizationâ⬠, South Asian Studies ââ¬â A Research Journal of South Asian Studies, Vl.26, No.2, pp.85-297 Clark, W.R., Golder, M., Golder, S.N., 2012, ââ¬Å"Chapter 4: The Origins of the Modern Stateâ⬠, Principles of Comparative Politics, Vol. 2, pp1-66 Closson, S, Kolsto, P, Seymour, L.J.M., Caspersen, N, 2013, ââ¬Å"Unrecognized States: The Strugge for Sovereignty in the Modern International Systemâ⬠, Nationalities Paper: The Journal of Nationalism and Ethnicity, Routledge Publishing, Vol.41, pp.1-9 Farr, J., 2005, ââ¬Å"Point: The Westphalia Legacy and The Modern Nation-Stateâ⬠, International Social Science Review, Vol. 80, Issue 3/4, pp.156-159 Mann, M, 1993,ââ¬Å"A Theory of The Modern Stateâ⬠, The Sources of Social Power Volume 2, The Rise of Classes and Nation States 1760-1914, Cambridge University Press, Vol.2, pp.44-89 Morris, C.W, ââ¬Å"The Modern Stateâ⬠, Handbook of Political Theory, Sage Publications, pp.1-16 Nelson, B.R, 2006, ââ¬Å"State and Ideologyâ⬠The Making of the Modern State ââ¬â a Theoretical Evolution, Palgrave Macmillan, pp.1-177 Netzloff, M., 2014, ââ¬Å"The State and Early Modernityâ⬠, Journal for Early Modern Cultural Studies, University of Pennsylvania Press, Vol. 14, No.1, pp.149-154. Pierson, C, 1996, ââ¬Å"The Modern State: The Second Editionâ⬠, Routledge Taylor Francis Group, pp.1-206 Sidaway, J.D., 2013, ââ¬Å"The Topology of Sovereigntyâ⬠, Geopolitics, Department of Geography, National University of Singapore, Vol.18, No.4, pp.961-966 Chapter 3: The Modern State, http://www.chsbs.cmich.edu/fattah/courses/introPolSc/ch03state.htm Introducing Comparative Politics: The Modern State, http://college.cqpress.com/sites/drogusorvis/Home/chapter2.aspx The Problem with Sovereignty: The Modern States Collision with the International Law Movement, http://www.isn.ethz.ch/Digital-Library/Articles/Special-Feature/Detail/?id=135613contextid774=135613contextid775=135611 1
Wednesday, September 4, 2019
Analysis of Recruitment in the NHS
Analysis of Recruitment in the NHS CIPD Management Report Utilising E Recruitment Executive Summary This Management report will look at the Recruitment Processes with an NHS Acute Trust and identify if E recruitment can help with the difficulties experienced in the Trust. Alongside a literature review of Recruitment difficulties, Employer Branding, Traditional recruitment and E recruitment, the author has conducted a benchmarking exercise in order to establish best practice in recruitment in local NHS organisations, A Process Mapping exercise to identify current practice and identify any difficulties or hold ups in the current process and a Managers questionnaire to allow the author to identify current perceptions of the recruitment service in the organisation alongside what expectations are. Appendices. Satisfaction Survey Survey results 1.0 Introduction The Pennine Acute Hospitals NHS Trust was established in April 2002 and manages hospitals in Oldham, Rochdale, Bury and North Manchester. Serving a population of approximately 800,000, the Trust is one of the largest in the country and had an operating expenditure of over à £425 million in 2006/07. It runs services across five hospital sites: Fairfield General Hospital, Bury; North Manchester General Hospital; The Royal Oldham Hospital; Rochdale Infirmary and Birch Hill Hospital, Rochdale and employs a staff of approximately 10,000. The Trust has four divisions identified as Surgery, Medicine, Women and Childrens, and Diagnostics and Clinical Support. It also has directorates providing support to clinical services including Human Resources, Facilities, Planning, Finance, Information and Management Technology, Modernisation and Performance, Governance and Research and Development. The local economy in which the Trust is situated is strong, with a great deal of competition from local organisations for staff. There is little competition within the NHS for staff, as Pennine is ââ¬Ëthe only Trust in town, in each of the 4 areas. Transport links to the Trust are generally good, although access to some peripheral sites is difficult, and car parking can be a problem, especially at the Royal Oldham site. The Trust is concerned, as many Trusts in the Greater Manchester area are, that many of its nurses will retire within the next five years and it is trying to develop a programme to get people to stay on after the normal retirement age. It also attempts to recruit as many student nurses as possible, but positions for newly qualified staff have been reduced in the last few years due to reconfiguration of services and redeployment to avoid redundancy. The Trust has a lower proportion of nursing staff from ethnic backgrounds than the local population, when comparing the 2001 Census with its workforce data; but the percentage of staff as a whole from ethnic backgrounds is higher, due to the numbers of medical staff from ethnic minorities within the Trust. The Trust works hard to recruit staff from ethnic minorities/deprived backgrounds. It has an Equality and Diversity Team who work to promote diversity within the Trust, supporting proactive recruitment where there is a concentration of individuals from ethnic or disadvantaged backgrounds. There is a central HR function, with designated HR Managers for each division. Restructuring of this model has taken place in recent years. Recruitment is managed from the North Manchester General Hospital site and provides a central function. With a workforce of over 10,000 people, the average monthly cost of recruitment at Pennine Acute Hospitals NHS Trust is xxxxxx. Added to this is the length of time it takes to place a new employee in post, which is on average 60 days. This estimate is from measured from the advertised positions closing date to offering that position. Recruitment is currently a major issue in the Trust with days lost in the recruitment process costing money and reducing morale and effectiveness. At present the department is receiving a lot of pressure from the rest of the Trust and the reputation of the department is poor. This management report is being undertaken to identify recommendations that will allow the recruitment process to become more efficient and identify whether utilisation of e recruitment is a viable proposal in the Trust and whether its implementation will increase efficiency and save resources. All employers face the challenge of employing the right staff for their organisation and this often falls under a human resource arena. The recruitment and retention of healthcare professionals has been identified as a key challenge facing the NHS (NHS Plan 2002). High on the agenda at local, regional and national levels is the development of strategies and initiatives to attract suitable people to work in the professions, in order to ensure that services are responsive to patient needs. 2.0 Literature Review Recruitment is an extensive subject with many aspects making up the area. A study by Ullman (1966) cited in Breaugh Starke (2000) was one of the first to examine recruitment sources. Finding that new employees who were recruited by means of informal sources (i.e., employee referrals, direct applications) had a lower turnover rate than individuals recruited via formal sources (i.e., newspaper advertisements and employment agencies). Barber (1998) has since concluded that past research has not made a strong case for the importance of source differences. The author is interested in research into the prevalence of the sources used in traditional recruitment, which appears to be research that has not been undertaken significantly. Torrington, Hall and Taylor (2005) identified that employers in the UK recruit over 3 million people each year, in a costly and time consuming exercise to add suitable staff to their organisation. They identify a need to ââ¬Ësell jobs to potential employees in order to ensure they can generate an adequate pool of applicants. Organisations are now facing a greater challenge recruiting rather than selecting. (Ployhart 2005) Other researchers having also identified the difficulties organisations have in attracting candidates, identifying selection will only be effective and financially defensible if a sufficient amount of applicants apply to the organisation. (Taylor and Collins, 2000) However according to Barber (1998), It is important that employers do not consider the recruitment process to be completed at this point, It continues during the short listing and interviewing stages and is only deemed as complete when an offer is made. For the purposes of this literature review the author will review thoughts and research on the initial stages of recruitment, that being the attraction of employees and advertisement of vacancies in order to recruit to the organisation, this will allow the author to include the areas of employer branding and e-recruitment in the review. 2.1 Recruitment Difficulties The Audit Commission (2002) has identified that the UK labour market is highly competitive at present with the rate of unemployment at a historically low level. Employers are openly competing harder to attract and retain staff. This is made more difficult, with reports across the country, of recruitment and retention problems affecting local public services, the NHS being no exception. There have been serious concerns about shortages in staff numbers, and fewer young people being attracted to work for the public sector, meaning there is a potential ââ¬Ëdemographic time bomb. It has been identified that 27 per cent of the public sector workforce are now aged 50 or over. (Gulland (2001), Audit Commission (2002)) Recruitment is also expensive, in a recent survey; CIPD (2007) identified the average cost of recruiting a member of staff is à £4,333; however this increases significantly to à £7750 when organisations are also calculating the associated labour turnover. They identified that eighty four percent of organisations have reported difficulties in filling vacancies in 2006, a rise of 2 percent on the previous year. The key challenges faced by organisations in regard to recruitment have been identified from the survey as; attracting and recruiting key staff to the organisation, reducing recruitment costs, enabling the achievement of the organisations strategic goals and addressing skills shortages. CIPD strongly believes that: ââ¬Ëeffective recruitment is central and crucial to the successful day-to-day functioning of any organisation. stating that ââ¬Ësuccessful recruitment depends upon finding people with the necessary skills, expertise and qualifications to deliver organisational objectives and the ability to make a positive contribution to the values and aims of the organisation. The Audit Commissions report (2002) also identified there are concerns about ââ¬Ëskill shortages, not only in terms of ââ¬Ëbasic skill levels in the workforce, but also in key leadership, management and specialist skills that are required. Previous research from the Audit Commission (2001) has showed that, on average, a new employee will perform at only 60 per cent of their productive potential when they are first appointed, only reaching 100 per cent after being in a post for a year. This makes recruitment in these areas and adequate delivery of services even harder to manage. In their extensive report on public service recruitment, the Audit Commission identifies the way the employers can maximise their recruitment practices. They advised: Informed, quick and professional responses to job advertisement enquiries are essential for maximising applications; routine monitoring of recruitment will ensure that recruitment initiatives are driven by the bigger picture rather than just the latest concern; success in addressing diversity issues are to be achieved through efficient, effective targeted recruitment campaigns based on knowledge of the target community; and any initiative to attract a specific group of staff will benefit from being profession-led and in partnership with HR. Audit Commission (2002) Effective recruitment practices and policies are recognised as making a significant contribution to an organisations success, according to Plumbley (1990). He states it is not simply about placing suitable candidates into jobs, but also about building an adept and flexible workforce in order to meet the organisations changing and demanding needs. The first stage of recruitment and selection is to be able to attract an adequate number of appropriate candidates. Prospective employees do not select the organisation they wish to work for on the foundation of job and organisational characteristics such as location, and organisational structure alone. 2.2 Employee Brand The increased competitiveness in the recruitment market has led to organisations spending more time, effort and resources on developing their recruitment brand and expanding the range of advertising methods used, to try and attract quality applicants from as broad and diverse a pool possible. Almost seven in ten organisations describe themselves as having an employer brand according to CIPD (2007), and studies have shown that an organisations reputation and identity is vital in the fight to attract suitable talented applicants into organisations. (Lievens Highhouse, 2003; Cable Turban, 2001). Identifying that in order for the corporate brand to be more successful at attracting suitable candidates there is an importance in promoting and monitoring that brand. (Slaughter, Zickar, Highhouse, Mohr, 2004) Fombrun, (1996) agrees with this stating the reputation of an organisation has been acknowledged as one of the key factors that can affect the probability of potential applicants choosing to apply to work for it. In the same way, organisation reputation has been found to be an important influence on applicants decisions of whether they fit with an organisation and want to join it (Rynes et al., 1991). This researcher has also showed that applicants utilised information on how informative and the ââ¬Ërecruiter friendliness as an indicator of how an organisation treated its employees. Fombrun (1996) expands this argument to identify that reputation is of particular concern to applicants seeking employment in knowledge-based institutions, such as universities and hospitals, because of the intangibility of the services these organisations provide. Whilst Turban et al. (1998) also found that applicants perceptions of the specific attributes of a post were influenced by their evaluation of the organisation, even if they had been interviewed and were successful. The importance in private/commercial organisations reputation in relation to the recruitment and retention of staff has been well documented in literature, for example: (Turban, 2001) and Cable and Graham (2000), Gray and Ballmer 1998)), there has however been comparatively little consideration on the impact of reputation for public sector organisations. Most people in the course of their life have a need to use the services the NHS provide, some more than others and health is an important issue, not only on a personal level, also in the political arena. The NHS is the UKs largest employer, so many of the UK population are at present working in it, with a great number more many having done so at some point in their lives. In brief, the NHS has a wide range of different stakeholders, who may feel they have a vested interest in the quality; provision of services and ultimately, the reputation. People have varied, and very personal experiences of the NHS and this could mean image and reputation are therefore difficult to manage. The Audit Commission study (2002) study showed that public sector staff thinks that ââ¬Ëtheir image in the eyes of the public would discourage potential recruits from entering the NHS. The study analysed a wide sample of the UKs national press to see if the evidence supported this observation. Analysis of the results showed that plenty of stories are told and coverage given to the NHS is extensive. They concur that the picture of public sector work presented to the reading public is often bleak. Of the former public sector workers surveyed, 68 per cent thought that the image of their former profession would discourage people from entering that job. Only 9 per cent thought the opposite and stated that the image would instead encourage people to enter. The NHS is such a well-known organisation that carries out specific roles in society, that when considering a career in the NHS people often have an idea regarding an occupation they would like to pursue. The GTI (2006) conducted a survey to establish the major determinants that influence applicants in their choice of employer. The results show that for 22% of student nurses and doctors, the reputation of a prospective employer (often influenced by media coverage) is a key factor in determining their aspirations. They identify that ââ¬Ëword of mouth can be damaging to an employers reputation. If employers get things wrong, it can really affect the way they are viewed by potential employees as over half of the survey respondents have shared their bad experiences with their peers. So for some people the images and reputation of the NHS may be crucial to their decision of whether to work for it. 2.3 Traditional Recruitment Methods Traditional recruitment methods are the way in the past, that an organisation announced a job opportunity to the marketplace, through a classified advertisement, a job fair, an external recruiter, or other media. Any candidate who happened to see the announcement would submit his or her CV, ring the company for an application form or submit a letter of interest. Lievens and Harris (2003) have stated that in the past, job searching was a more time-consuming activity. They identified ââ¬ËA candidate who wished to apply for a job would need to first locate a suitable job opportunity, which often involved searching through a newspaper or contacting acquaintances. After locating potentially suitable openings, the candidate would typically have to prepare a cover letter, produce a copy of his or her resume, and mail the package with the appropriate postage. Arboledas, Ferrero and Vidal (2001), presented some examples of recruitment methods that organisations have traditionally used. These were identified as newspaper advertisement, faxed/mailed resumes, recruitment agencies or the use of headhunters. Galanaki (2002) similarly identified all these methods and also defines them as ââ¬Ëtraditional recruitment methods. This idea of traditional methods can also be found quoted in numerous HR texts, which have sections dedicated to recruitment and try to identify best recruitment practices. The authors of such texts include Cole (2004), Rayner and Adam Smith, Armstrong (2007) and Mullins (2005). These texts give a useful overview of the concepts of recruitment but again the best practice and evidence of what is most effective is not present. An IDS study in 2006 reported that to maximise their chances of appointing the best candidate, many organisations have utilised a combination of online and traditional approaches. In 2004 Softworld HR and Payroll identified in a study, that 24% of respondents envisaged e-recruitment entirely replacing all traditional methods of advertising in the future, however 76% of the practitioners surveyed, see it as an additional tool to allow the widest possible range of applicants to be accessed. Traditional methods also identify the use of recruitment agencies in the way of recruiting staff. According to an IES study (2005), recruitment agencies remain confident that the growth in e-recruitment technology will not eliminate their role in the process, as many organisations lack the time and expertise to carry out these tasks. Many organisations, especially smaller ones may also lack the technology to carry out their own recruitment online. They state with the low unemployment rate that currently exists, the task of finding quality candidates will remain challenging and this may prompt organisations to continue to use agencies, in particular, for specialised, senior or difficult to fill positions A Demos report (2007) however has identified difficulties in the recruitment business. They point out that the ââ¬Ëlandscape has changed remarkably over the past decade. And identify the recruitment industry has been growing rapidly, and the talent war has led to an increase in outsourcing and much greater efforts being made to reach candidates through on and offline advertising. They identify that recruiters have had to embrace technology, or be left behind. In the 2007 CIPD recruitment and retention survey, it was identified for the first time in the UK; corporate websites have broken even with local newspapers advertisements as the most common method of recruiting candidates. 2.4 E-recruitment E-Recruitment is identified as ââ¬Ëthe use of Internet technology to make the job of recruiting staff more efficient and effective, when used together with traditional recruitment methods; the benefits derived from e-recruitment can be considerable. (E-recruitment Best Practice Guide 2007) Internet usage in recent years has seen the recruitment process transformed. Online recruitment, internet recruitment, web-based recruiting and e-recruitment are terms used to describe the use of the internet to recruit potential employees, and mediums to conduct other elements of the recruitment process. We will use the terms interchangeably in this report. According to Schreyer McCarter (1998) e-recruitment refers to ââ¬Å"The recruitment process, including placing job advertisements, receiving resumes, and building human resource database with candidates and incumbents E-Recruitment is establishing itself as a significant part of the recruitment strategy in a range of organisations across the UK and the world. This is in addition to becoming a progressively more accepted method for job seekers in searching and applying for jobs. The traditional method of recruitment has been transformed by the appearance of the Internet. In the past few years, the Internet has dramatically changed the face of HR recruitment and the ways organisations think about the recruiting function. There is predicted to be a continued dramatic growth in recruiting and hiring via this medium in future years. (CIPD 2007) A survey by the public appointment service in Ireland in 2006, relating to e-recruitment in Irish organisations, has also identified a high level of current or intended future use of e recruitment, this being identified as an area forming an important part of the Irish recruitment strategy. It would seem that e-recruitment has been implemented in many organisations from small companies to large organisations. These organisations are already using e recruitment to advertise jobs and accept CVs on the Internet, and also to communicate with the applicants by e-mail. In the CIPD Recruitment, retention and turnover 2006 survey it was identified that eighty-four percent of respondents have made greater use of e-mail applications in the last three years. Over seven in ten organisations also said they are actively advertising jobs on their corporate websites and using online recruitment applications. Lievens and Harris (2003) have identified the following methods of using the Internet to attract candidates, acknowledging that approaches are continually changing. â⬠¢ Company websites Advertising posts and providing information to candidates through the company website. The facility to apply online is often also provided. â⬠¢ Job Boards Commercial general purpose recruitment portals, (e.g. Yahoo!, Monster.com) and specific industry job boards. â⬠¢ Online Searching Recruiters searching online sources such as company websites and professional chat sites to identify candidates who may not be actively looking for a position. â⬠¢ Relationship recruiting Using the internet to build and maintain long term relationships with passive candidates, through using internet tools to learn more about web visitors interests and experience and to e-mail regular updates about careers and their fields of interest. Kerrin and Keetley (2005) have suggested that the reasons for many organisations to introduce e recruitment have been recruitment cost reduction, speedier processes, access to a wider pool of applicants and better employer branding. In the CIPD Recruitment, retention and turnover survey 2006,à it was identified that the key drivers for e-recruitment were; reducing recruitment costs (cited by 71%), broadening the selection pool (60%) and increasing the speed of time to hire (47%). It was also noted that : ââ¬Ëover a third of respondents believed it brought greater flexibility and ease for candidates, and over a quarter believed it strengthened the employer brand. This has been further supported by the IRS Employment review (2007). Reduction in costs E-Recruitment has allowed employers to make reductions in advertising costs and remove their dependency on recruitment agencies. Technology in online recruitment is not expensive and the hours saved in the pre-selection process gives HR staff more time. Administration can be significantly reduced in most organisations. This can prove to be extremely important when recruiting involves high numbers of staff or when receiving high numbers of applications. (DTI 2006, Guertal et al 2007). The IRS 2007 study identified 7 out of 10 organisations say administration is easier to perform when utilising online recruitment services and 8 out 10 identified the e- recruitment process as being substantially cheaper. Cappeli (2001) calculated that ââ¬Ëit costs only about one-twentieth as much to hire someone online as to hire that same person through â⬠¦ other traditional methods. This can again, be achieved through significantly reducing advertising costs and by reducing recruitment related administration according to Elkington (2005) An IDS HR Study in April 2006 identified how the Internet now plays a significant role in recruitment activities of employers. The report examined the use of corporate and third party recruitment websites and identified they are being used to reduce advertising costs and tap into a more diverse candidate base. They also identified that technology is streamlining the application process with the encouragement of online applications, linking into sophisticated application tracking systems and allowing organisations to measure the success of attraction methods. IDS state that over 70% of adults utilise the Internet, and employers are using this medium to attract and recruit much more frequently. They identify significant cost savings for employers and reduced time taken to fill vacancies, but are keen to point out the wariness of employees in missing out on potential candidates and feel that traditional recruitment media is set to retain and important role, particularly when recruiting locally or hard to fill jobs. This supports reservations held by IRS (2007) who identified that e recruitment was considered unsuitable for certain kinds of vacancies. Grout and Parrin, authors of the book, ââ¬Ërecruiting excellence agree with the assessment by IDS. In an article for HR Director (2006), they identify that online recruitment can improve efficiency by the reduction in man hours involved in the process, and help employers reach a wider and larger audience of jobseekers. They also recognise that it can be a valuable part of a recruitment process, in addition to traditional press advertising and the use of agencies (DTI, 2005). Kerrin and Keetley (2005) however, have stated, that the full cost savings are often only realised if the whole recruitment process is carried out online, a view supported by a number of authors. (Demos 2007, IRS 2007) Reducing time-to-hire With e-recruitment the time taken to recruit can be reduced by as much as 75% and allow the recruitment of the most appropriate employees more quickly into the organisation. Time is also saved by spending a reduced amount of time tracking, communicating with and screening the applicants. Online recruitment also allows organisations to the share best practice and improves the consistency of recruitment processes across the organisation. The Public Appointments Service survey showed that a reduction in administrative workload (cited by 49% of respondents), and reduced timescales for hiring (cited by 40% of respondents), were key drivers in the decision to implementing e recruitment. Hogg (2000) stresses a shorter recruitment cycle can be gained by the speed at which several steps of the recruitment process are carried out online. Elkington (2005) supports this and has identified that the immediate posting of jobs online and the effortlessness of completing online application forms and e-mailing CVs to an organisation has made these steps much faster. Moving further into the recruitment process, the short-listing process can be accelerated by routinely aligning applications dependent on prearranged criteria (CIPD 2005). Applications can be progressed within minutes rather than weeks, saving both recruiters and job applicants time. Widening Talent Pool Internet tools that enable employers/recruiters to reach a wider pool of potential applicants and to fill positions faster with less cost to the organisation are obviously advantageous in such a competitive environment. Online advertising opens up a wider candidate pool, by providing 24/7 access to job seekers, at local, national and international locations, thus providing a better chance of finding the right candidate (CIPD 2005a). As job seekers become increasingly more web literate and the growth of broadband makes web surfing easier and cheaper (IRS 2005), the potential for e-recruitment to attract wider candidate pools is increasing. Enhancing Employer brand Increased numbers of candidates are expecting to apply directly online and they routinely make judgements about employers based on their recruitment process. To combat this employers are adopting increasingly dynamic e-recruitment solutions to allow them to distinguish themselves from others and to professionally manage the recruitment process. (Willock, 2005; Paton 2006). E-Recruitment enables an organisation to raise its profile to potential applicants and promote itself as innovative and forward looking, allow visitors to the website to leave with a positive experience. Kerrin and Kettley (2003) in their report ââ¬Ëe-recruitment is it delivering identified a key factor for organisations in their adoption of e-recruitment, is the desire to increase their profile as an employer of choice amongst potential candidates and to promote their image as a progressive organisation. This is supported by 7 out of 10 organisations also agreeing that the use of online recruitment was more likely to improve reputation (IRS 2007) E-Recruitment can help to build the image of a brand. Barrow (2005) recommends that organisations build their brand identity very carefully however; warning of a need to ensure substance is beneath the clever name, logo or design, as employees once appointed will see through the facade. This is further supported by Gray and Balmers (1998) term, ââ¬Ëroutine interactions. They state that outsiders have a place in shaping image and reputation when they interact with organisations; communications are likely to be received with scepticism when they do not match personal experience. CIPD (2005) also demonstrated that more detailed information can be provided on the organisations website than in a newspaper advertisements and in recruitment agency literature, reinforcing the employer brand, improving the corporate image and profile whilst also giving an indication of the organisations culture The use of the Internet allows organisations to pass far more information in a much more dynamic and consistent fashion to candidates than was the case in the past (Lievens and Harris 2003). Applicants therefore have much more information at their disposal before they even decide to apply for a job than in the past. In addition, candidates can easily and quickly search for independent information about organisations from various sources, such as internet search engines and libraries. Therefore, unlike in the past, a candidate may have applied for a job based on practically no information; todays candidate may have reviewed a substantial amount of information about the organisation before choosing to apply. Disadvantages of e-recruitment The CIPD Recruitment, retention and turnover 2006 survey revealed some concerns that e-recruitment could increase the number of unsuitable applicants and that it could act as a barrier to recruiting older workers. A factor which seems to be discouraging some employers from making more use of online recruitment systems, is a concern, over the level of internet access and levels of accomplishment with technology, of their target audiences. While usage of the Internet does vary by social group there is evidence to suggest that recruiting online results in at least as diverse an applicant group as those recruited through traditional methods (McManus M.A., Ferguson M.W. 2003). Searle (2003) would dispute this however stating that participation in online recruitment is skewed towards ââ¬Ëwhite males from higher socio-economic groups. A further concern in relation to access is the suitability of online recruitment methods for candidates with disabilitie Analysis of Recruitment in the NHS Analysis of Recruitment in the NHS CIPD Management Report Utilising E Recruitment Executive Summary This Management report will look at the Recruitment Processes with an NHS Acute Trust and identify if E recruitment can help with the difficulties experienced in the Trust. Alongside a literature review of Recruitment difficulties, Employer Branding, Traditional recruitment and E recruitment, the author has conducted a benchmarking exercise in order to establish best practice in recruitment in local NHS organisations, A Process Mapping exercise to identify current practice and identify any difficulties or hold ups in the current process and a Managers questionnaire to allow the author to identify current perceptions of the recruitment service in the organisation alongside what expectations are. Appendices. Satisfaction Survey Survey results 1.0 Introduction The Pennine Acute Hospitals NHS Trust was established in April 2002 and manages hospitals in Oldham, Rochdale, Bury and North Manchester. Serving a population of approximately 800,000, the Trust is one of the largest in the country and had an operating expenditure of over à £425 million in 2006/07. It runs services across five hospital sites: Fairfield General Hospital, Bury; North Manchester General Hospital; The Royal Oldham Hospital; Rochdale Infirmary and Birch Hill Hospital, Rochdale and employs a staff of approximately 10,000. The Trust has four divisions identified as Surgery, Medicine, Women and Childrens, and Diagnostics and Clinical Support. It also has directorates providing support to clinical services including Human Resources, Facilities, Planning, Finance, Information and Management Technology, Modernisation and Performance, Governance and Research and Development. The local economy in which the Trust is situated is strong, with a great deal of competition from local organisations for staff. There is little competition within the NHS for staff, as Pennine is ââ¬Ëthe only Trust in town, in each of the 4 areas. Transport links to the Trust are generally good, although access to some peripheral sites is difficult, and car parking can be a problem, especially at the Royal Oldham site. The Trust is concerned, as many Trusts in the Greater Manchester area are, that many of its nurses will retire within the next five years and it is trying to develop a programme to get people to stay on after the normal retirement age. It also attempts to recruit as many student nurses as possible, but positions for newly qualified staff have been reduced in the last few years due to reconfiguration of services and redeployment to avoid redundancy. The Trust has a lower proportion of nursing staff from ethnic backgrounds than the local population, when comparing the 2001 Census with its workforce data; but the percentage of staff as a whole from ethnic backgrounds is higher, due to the numbers of medical staff from ethnic minorities within the Trust. The Trust works hard to recruit staff from ethnic minorities/deprived backgrounds. It has an Equality and Diversity Team who work to promote diversity within the Trust, supporting proactive recruitment where there is a concentration of individuals from ethnic or disadvantaged backgrounds. There is a central HR function, with designated HR Managers for each division. Restructuring of this model has taken place in recent years. Recruitment is managed from the North Manchester General Hospital site and provides a central function. With a workforce of over 10,000 people, the average monthly cost of recruitment at Pennine Acute Hospitals NHS Trust is xxxxxx. Added to this is the length of time it takes to place a new employee in post, which is on average 60 days. This estimate is from measured from the advertised positions closing date to offering that position. Recruitment is currently a major issue in the Trust with days lost in the recruitment process costing money and reducing morale and effectiveness. At present the department is receiving a lot of pressure from the rest of the Trust and the reputation of the department is poor. This management report is being undertaken to identify recommendations that will allow the recruitment process to become more efficient and identify whether utilisation of e recruitment is a viable proposal in the Trust and whether its implementation will increase efficiency and save resources. All employers face the challenge of employing the right staff for their organisation and this often falls under a human resource arena. The recruitment and retention of healthcare professionals has been identified as a key challenge facing the NHS (NHS Plan 2002). High on the agenda at local, regional and national levels is the development of strategies and initiatives to attract suitable people to work in the professions, in order to ensure that services are responsive to patient needs. 2.0 Literature Review Recruitment is an extensive subject with many aspects making up the area. A study by Ullman (1966) cited in Breaugh Starke (2000) was one of the first to examine recruitment sources. Finding that new employees who were recruited by means of informal sources (i.e., employee referrals, direct applications) had a lower turnover rate than individuals recruited via formal sources (i.e., newspaper advertisements and employment agencies). Barber (1998) has since concluded that past research has not made a strong case for the importance of source differences. The author is interested in research into the prevalence of the sources used in traditional recruitment, which appears to be research that has not been undertaken significantly. Torrington, Hall and Taylor (2005) identified that employers in the UK recruit over 3 million people each year, in a costly and time consuming exercise to add suitable staff to their organisation. They identify a need to ââ¬Ësell jobs to potential employees in order to ensure they can generate an adequate pool of applicants. Organisations are now facing a greater challenge recruiting rather than selecting. (Ployhart 2005) Other researchers having also identified the difficulties organisations have in attracting candidates, identifying selection will only be effective and financially defensible if a sufficient amount of applicants apply to the organisation. (Taylor and Collins, 2000) However according to Barber (1998), It is important that employers do not consider the recruitment process to be completed at this point, It continues during the short listing and interviewing stages and is only deemed as complete when an offer is made. For the purposes of this literature review the author will review thoughts and research on the initial stages of recruitment, that being the attraction of employees and advertisement of vacancies in order to recruit to the organisation, this will allow the author to include the areas of employer branding and e-recruitment in the review. 2.1 Recruitment Difficulties The Audit Commission (2002) has identified that the UK labour market is highly competitive at present with the rate of unemployment at a historically low level. Employers are openly competing harder to attract and retain staff. This is made more difficult, with reports across the country, of recruitment and retention problems affecting local public services, the NHS being no exception. There have been serious concerns about shortages in staff numbers, and fewer young people being attracted to work for the public sector, meaning there is a potential ââ¬Ëdemographic time bomb. It has been identified that 27 per cent of the public sector workforce are now aged 50 or over. (Gulland (2001), Audit Commission (2002)) Recruitment is also expensive, in a recent survey; CIPD (2007) identified the average cost of recruiting a member of staff is à £4,333; however this increases significantly to à £7750 when organisations are also calculating the associated labour turnover. They identified that eighty four percent of organisations have reported difficulties in filling vacancies in 2006, a rise of 2 percent on the previous year. The key challenges faced by organisations in regard to recruitment have been identified from the survey as; attracting and recruiting key staff to the organisation, reducing recruitment costs, enabling the achievement of the organisations strategic goals and addressing skills shortages. CIPD strongly believes that: ââ¬Ëeffective recruitment is central and crucial to the successful day-to-day functioning of any organisation. stating that ââ¬Ësuccessful recruitment depends upon finding people with the necessary skills, expertise and qualifications to deliver organisational objectives and the ability to make a positive contribution to the values and aims of the organisation. The Audit Commissions report (2002) also identified there are concerns about ââ¬Ëskill shortages, not only in terms of ââ¬Ëbasic skill levels in the workforce, but also in key leadership, management and specialist skills that are required. Previous research from the Audit Commission (2001) has showed that, on average, a new employee will perform at only 60 per cent of their productive potential when they are first appointed, only reaching 100 per cent after being in a post for a year. This makes recruitment in these areas and adequate delivery of services even harder to manage. In their extensive report on public service recruitment, the Audit Commission identifies the way the employers can maximise their recruitment practices. They advised: Informed, quick and professional responses to job advertisement enquiries are essential for maximising applications; routine monitoring of recruitment will ensure that recruitment initiatives are driven by the bigger picture rather than just the latest concern; success in addressing diversity issues are to be achieved through efficient, effective targeted recruitment campaigns based on knowledge of the target community; and any initiative to attract a specific group of staff will benefit from being profession-led and in partnership with HR. Audit Commission (2002) Effective recruitment practices and policies are recognised as making a significant contribution to an organisations success, according to Plumbley (1990). He states it is not simply about placing suitable candidates into jobs, but also about building an adept and flexible workforce in order to meet the organisations changing and demanding needs. The first stage of recruitment and selection is to be able to attract an adequate number of appropriate candidates. Prospective employees do not select the organisation they wish to work for on the foundation of job and organisational characteristics such as location, and organisational structure alone. 2.2 Employee Brand The increased competitiveness in the recruitment market has led to organisations spending more time, effort and resources on developing their recruitment brand and expanding the range of advertising methods used, to try and attract quality applicants from as broad and diverse a pool possible. Almost seven in ten organisations describe themselves as having an employer brand according to CIPD (2007), and studies have shown that an organisations reputation and identity is vital in the fight to attract suitable talented applicants into organisations. (Lievens Highhouse, 2003; Cable Turban, 2001). Identifying that in order for the corporate brand to be more successful at attracting suitable candidates there is an importance in promoting and monitoring that brand. (Slaughter, Zickar, Highhouse, Mohr, 2004) Fombrun, (1996) agrees with this stating the reputation of an organisation has been acknowledged as one of the key factors that can affect the probability of potential applicants choosing to apply to work for it. In the same way, organisation reputation has been found to be an important influence on applicants decisions of whether they fit with an organisation and want to join it (Rynes et al., 1991). This researcher has also showed that applicants utilised information on how informative and the ââ¬Ërecruiter friendliness as an indicator of how an organisation treated its employees. Fombrun (1996) expands this argument to identify that reputation is of particular concern to applicants seeking employment in knowledge-based institutions, such as universities and hospitals, because of the intangibility of the services these organisations provide. Whilst Turban et al. (1998) also found that applicants perceptions of the specific attributes of a post were influenced by their evaluation of the organisation, even if they had been interviewed and were successful. The importance in private/commercial organisations reputation in relation to the recruitment and retention of staff has been well documented in literature, for example: (Turban, 2001) and Cable and Graham (2000), Gray and Ballmer 1998)), there has however been comparatively little consideration on the impact of reputation for public sector organisations. Most people in the course of their life have a need to use the services the NHS provide, some more than others and health is an important issue, not only on a personal level, also in the political arena. The NHS is the UKs largest employer, so many of the UK population are at present working in it, with a great number more many having done so at some point in their lives. In brief, the NHS has a wide range of different stakeholders, who may feel they have a vested interest in the quality; provision of services and ultimately, the reputation. People have varied, and very personal experiences of the NHS and this could mean image and reputation are therefore difficult to manage. The Audit Commission study (2002) study showed that public sector staff thinks that ââ¬Ëtheir image in the eyes of the public would discourage potential recruits from entering the NHS. The study analysed a wide sample of the UKs national press to see if the evidence supported this observation. Analysis of the results showed that plenty of stories are told and coverage given to the NHS is extensive. They concur that the picture of public sector work presented to the reading public is often bleak. Of the former public sector workers surveyed, 68 per cent thought that the image of their former profession would discourage people from entering that job. Only 9 per cent thought the opposite and stated that the image would instead encourage people to enter. The NHS is such a well-known organisation that carries out specific roles in society, that when considering a career in the NHS people often have an idea regarding an occupation they would like to pursue. The GTI (2006) conducted a survey to establish the major determinants that influence applicants in their choice of employer. The results show that for 22% of student nurses and doctors, the reputation of a prospective employer (often influenced by media coverage) is a key factor in determining their aspirations. They identify that ââ¬Ëword of mouth can be damaging to an employers reputation. If employers get things wrong, it can really affect the way they are viewed by potential employees as over half of the survey respondents have shared their bad experiences with their peers. So for some people the images and reputation of the NHS may be crucial to their decision of whether to work for it. 2.3 Traditional Recruitment Methods Traditional recruitment methods are the way in the past, that an organisation announced a job opportunity to the marketplace, through a classified advertisement, a job fair, an external recruiter, or other media. Any candidate who happened to see the announcement would submit his or her CV, ring the company for an application form or submit a letter of interest. Lievens and Harris (2003) have stated that in the past, job searching was a more time-consuming activity. They identified ââ¬ËA candidate who wished to apply for a job would need to first locate a suitable job opportunity, which often involved searching through a newspaper or contacting acquaintances. After locating potentially suitable openings, the candidate would typically have to prepare a cover letter, produce a copy of his or her resume, and mail the package with the appropriate postage. Arboledas, Ferrero and Vidal (2001), presented some examples of recruitment methods that organisations have traditionally used. These were identified as newspaper advertisement, faxed/mailed resumes, recruitment agencies or the use of headhunters. Galanaki (2002) similarly identified all these methods and also defines them as ââ¬Ëtraditional recruitment methods. This idea of traditional methods can also be found quoted in numerous HR texts, which have sections dedicated to recruitment and try to identify best recruitment practices. The authors of such texts include Cole (2004), Rayner and Adam Smith, Armstrong (2007) and Mullins (2005). These texts give a useful overview of the concepts of recruitment but again the best practice and evidence of what is most effective is not present. An IDS study in 2006 reported that to maximise their chances of appointing the best candidate, many organisations have utilised a combination of online and traditional approaches. In 2004 Softworld HR and Payroll identified in a study, that 24% of respondents envisaged e-recruitment entirely replacing all traditional methods of advertising in the future, however 76% of the practitioners surveyed, see it as an additional tool to allow the widest possible range of applicants to be accessed. Traditional methods also identify the use of recruitment agencies in the way of recruiting staff. According to an IES study (2005), recruitment agencies remain confident that the growth in e-recruitment technology will not eliminate their role in the process, as many organisations lack the time and expertise to carry out these tasks. Many organisations, especially smaller ones may also lack the technology to carry out their own recruitment online. They state with the low unemployment rate that currently exists, the task of finding quality candidates will remain challenging and this may prompt organisations to continue to use agencies, in particular, for specialised, senior or difficult to fill positions A Demos report (2007) however has identified difficulties in the recruitment business. They point out that the ââ¬Ëlandscape has changed remarkably over the past decade. And identify the recruitment industry has been growing rapidly, and the talent war has led to an increase in outsourcing and much greater efforts being made to reach candidates through on and offline advertising. They identify that recruiters have had to embrace technology, or be left behind. In the 2007 CIPD recruitment and retention survey, it was identified for the first time in the UK; corporate websites have broken even with local newspapers advertisements as the most common method of recruiting candidates. 2.4 E-recruitment E-Recruitment is identified as ââ¬Ëthe use of Internet technology to make the job of recruiting staff more efficient and effective, when used together with traditional recruitment methods; the benefits derived from e-recruitment can be considerable. (E-recruitment Best Practice Guide 2007) Internet usage in recent years has seen the recruitment process transformed. Online recruitment, internet recruitment, web-based recruiting and e-recruitment are terms used to describe the use of the internet to recruit potential employees, and mediums to conduct other elements of the recruitment process. We will use the terms interchangeably in this report. According to Schreyer McCarter (1998) e-recruitment refers to ââ¬Å"The recruitment process, including placing job advertisements, receiving resumes, and building human resource database with candidates and incumbents E-Recruitment is establishing itself as a significant part of the recruitment strategy in a range of organisations across the UK and the world. This is in addition to becoming a progressively more accepted method for job seekers in searching and applying for jobs. The traditional method of recruitment has been transformed by the appearance of the Internet. In the past few years, the Internet has dramatically changed the face of HR recruitment and the ways organisations think about the recruiting function. There is predicted to be a continued dramatic growth in recruiting and hiring via this medium in future years. (CIPD 2007) A survey by the public appointment service in Ireland in 2006, relating to e-recruitment in Irish organisations, has also identified a high level of current or intended future use of e recruitment, this being identified as an area forming an important part of the Irish recruitment strategy. It would seem that e-recruitment has been implemented in many organisations from small companies to large organisations. These organisations are already using e recruitment to advertise jobs and accept CVs on the Internet, and also to communicate with the applicants by e-mail. In the CIPD Recruitment, retention and turnover 2006 survey it was identified that eighty-four percent of respondents have made greater use of e-mail applications in the last three years. Over seven in ten organisations also said they are actively advertising jobs on their corporate websites and using online recruitment applications. Lievens and Harris (2003) have identified the following methods of using the Internet to attract candidates, acknowledging that approaches are continually changing. â⬠¢ Company websites Advertising posts and providing information to candidates through the company website. The facility to apply online is often also provided. â⬠¢ Job Boards Commercial general purpose recruitment portals, (e.g. Yahoo!, Monster.com) and specific industry job boards. â⬠¢ Online Searching Recruiters searching online sources such as company websites and professional chat sites to identify candidates who may not be actively looking for a position. â⬠¢ Relationship recruiting Using the internet to build and maintain long term relationships with passive candidates, through using internet tools to learn more about web visitors interests and experience and to e-mail regular updates about careers and their fields of interest. Kerrin and Keetley (2005) have suggested that the reasons for many organisations to introduce e recruitment have been recruitment cost reduction, speedier processes, access to a wider pool of applicants and better employer branding. In the CIPD Recruitment, retention and turnover survey 2006,à it was identified that the key drivers for e-recruitment were; reducing recruitment costs (cited by 71%), broadening the selection pool (60%) and increasing the speed of time to hire (47%). It was also noted that : ââ¬Ëover a third of respondents believed it brought greater flexibility and ease for candidates, and over a quarter believed it strengthened the employer brand. This has been further supported by the IRS Employment review (2007). Reduction in costs E-Recruitment has allowed employers to make reductions in advertising costs and remove their dependency on recruitment agencies. Technology in online recruitment is not expensive and the hours saved in the pre-selection process gives HR staff more time. Administration can be significantly reduced in most organisations. This can prove to be extremely important when recruiting involves high numbers of staff or when receiving high numbers of applications. (DTI 2006, Guertal et al 2007). The IRS 2007 study identified 7 out of 10 organisations say administration is easier to perform when utilising online recruitment services and 8 out 10 identified the e- recruitment process as being substantially cheaper. Cappeli (2001) calculated that ââ¬Ëit costs only about one-twentieth as much to hire someone online as to hire that same person through â⬠¦ other traditional methods. This can again, be achieved through significantly reducing advertising costs and by reducing recruitment related administration according to Elkington (2005) An IDS HR Study in April 2006 identified how the Internet now plays a significant role in recruitment activities of employers. The report examined the use of corporate and third party recruitment websites and identified they are being used to reduce advertising costs and tap into a more diverse candidate base. They also identified that technology is streamlining the application process with the encouragement of online applications, linking into sophisticated application tracking systems and allowing organisations to measure the success of attraction methods. IDS state that over 70% of adults utilise the Internet, and employers are using this medium to attract and recruit much more frequently. They identify significant cost savings for employers and reduced time taken to fill vacancies, but are keen to point out the wariness of employees in missing out on potential candidates and feel that traditional recruitment media is set to retain and important role, particularly when recruiting locally or hard to fill jobs. This supports reservations held by IRS (2007) who identified that e recruitment was considered unsuitable for certain kinds of vacancies. Grout and Parrin, authors of the book, ââ¬Ërecruiting excellence agree with the assessment by IDS. In an article for HR Director (2006), they identify that online recruitment can improve efficiency by the reduction in man hours involved in the process, and help employers reach a wider and larger audience of jobseekers. They also recognise that it can be a valuable part of a recruitment process, in addition to traditional press advertising and the use of agencies (DTI, 2005). Kerrin and Keetley (2005) however, have stated, that the full cost savings are often only realised if the whole recruitment process is carried out online, a view supported by a number of authors. (Demos 2007, IRS 2007) Reducing time-to-hire With e-recruitment the time taken to recruit can be reduced by as much as 75% and allow the recruitment of the most appropriate employees more quickly into the organisation. Time is also saved by spending a reduced amount of time tracking, communicating with and screening the applicants. Online recruitment also allows organisations to the share best practice and improves the consistency of recruitment processes across the organisation. The Public Appointments Service survey showed that a reduction in administrative workload (cited by 49% of respondents), and reduced timescales for hiring (cited by 40% of respondents), were key drivers in the decision to implementing e recruitment. Hogg (2000) stresses a shorter recruitment cycle can be gained by the speed at which several steps of the recruitment process are carried out online. Elkington (2005) supports this and has identified that the immediate posting of jobs online and the effortlessness of completing online application forms and e-mailing CVs to an organisation has made these steps much faster. Moving further into the recruitment process, the short-listing process can be accelerated by routinely aligning applications dependent on prearranged criteria (CIPD 2005). Applications can be progressed within minutes rather than weeks, saving both recruiters and job applicants time. Widening Talent Pool Internet tools that enable employers/recruiters to reach a wider pool of potential applicants and to fill positions faster with less cost to the organisation are obviously advantageous in such a competitive environment. Online advertising opens up a wider candidate pool, by providing 24/7 access to job seekers, at local, national and international locations, thus providing a better chance of finding the right candidate (CIPD 2005a). As job seekers become increasingly more web literate and the growth of broadband makes web surfing easier and cheaper (IRS 2005), the potential for e-recruitment to attract wider candidate pools is increasing. Enhancing Employer brand Increased numbers of candidates are expecting to apply directly online and they routinely make judgements about employers based on their recruitment process. To combat this employers are adopting increasingly dynamic e-recruitment solutions to allow them to distinguish themselves from others and to professionally manage the recruitment process. (Willock, 2005; Paton 2006). E-Recruitment enables an organisation to raise its profile to potential applicants and promote itself as innovative and forward looking, allow visitors to the website to leave with a positive experience. Kerrin and Kettley (2003) in their report ââ¬Ëe-recruitment is it delivering identified a key factor for organisations in their adoption of e-recruitment, is the desire to increase their profile as an employer of choice amongst potential candidates and to promote their image as a progressive organisation. This is supported by 7 out of 10 organisations also agreeing that the use of online recruitment was more likely to improve reputation (IRS 2007) E-Recruitment can help to build the image of a brand. Barrow (2005) recommends that organisations build their brand identity very carefully however; warning of a need to ensure substance is beneath the clever name, logo or design, as employees once appointed will see through the facade. This is further supported by Gray and Balmers (1998) term, ââ¬Ëroutine interactions. They state that outsiders have a place in shaping image and reputation when they interact with organisations; communications are likely to be received with scepticism when they do not match personal experience. CIPD (2005) also demonstrated that more detailed information can be provided on the organisations website than in a newspaper advertisements and in recruitment agency literature, reinforcing the employer brand, improving the corporate image and profile whilst also giving an indication of the organisations culture The use of the Internet allows organisations to pass far more information in a much more dynamic and consistent fashion to candidates than was the case in the past (Lievens and Harris 2003). Applicants therefore have much more information at their disposal before they even decide to apply for a job than in the past. In addition, candidates can easily and quickly search for independent information about organisations from various sources, such as internet search engines and libraries. Therefore, unlike in the past, a candidate may have applied for a job based on practically no information; todays candidate may have reviewed a substantial amount of information about the organisation before choosing to apply. Disadvantages of e-recruitment The CIPD Recruitment, retention and turnover 2006 survey revealed some concerns that e-recruitment could increase the number of unsuitable applicants and that it could act as a barrier to recruiting older workers. A factor which seems to be discouraging some employers from making more use of online recruitment systems, is a concern, over the level of internet access and levels of accomplishment with technology, of their target audiences. While usage of the Internet does vary by social group there is evidence to suggest that recruiting online results in at least as diverse an applicant group as those recruited through traditional methods (McManus M.A., Ferguson M.W. 2003). Searle (2003) would dispute this however stating that participation in online recruitment is skewed towards ââ¬Ëwhite males from higher socio-economic groups. A further concern in relation to access is the suitability of online recruitment methods for candidates with disabilitie
Tuesday, September 3, 2019
Recommendation For Recycling Water In Florida Essays -- Recycling Water
Recommendation For Recycling Water in Florida Contents Abstract................................................2 Executive Summary.......................................3 Introduction............................................4 Methods.................................................4 Results.................................................5 Basic background information on water reuse in Florid...5 Reclaiming Waste Water in Florida Uses for reclaimed or reused water......................7 Conclusions.............................................7 Recommendations.........................................7 References..............................................7 Abstract "Recommendation for Recycling Water in a Florida Pilot Plant" The water shortage problem has affected all of us in one way or another. Either through the mandatory restrictions or the increased price of water, or even the ever increasing occurrence of sinkholes, the evidence of a water shortage is everywhere. Since we need water to survive, and there are no alternatives to support life on this planet, we must find a way to keep up with our ever increasing water demand. This report presents the water shortage problem that is occurring in Florida. This report will familiarize you with the problem and explain the other uses currently being employed in Florida. This report also explains the procedure, as well as a recommendation including the site and costs involved, along with a short background on the proposed procedure. I recommend that the recycled project be funded and allow the pilot plant to meet the ever increasing demand for water in Florida. Executive Summary The water shortage problem effects us all in one way or another. Either through the mandatory restrictions or the increased price of water, or even the ever increasing occurrence of sinkholes, the evidence of a water shortage is everywhere. Since we need water to survive, and there are no alternatives to support life on this planet, we must find a way to keep up with our expanding water demand. I feel that the only viable option is to recycle the water we are using. By recycling the water, we will be able to drop ... ...und choice therefore is to reuse the water readily available to us. We have the technology accessible to use to make this a viable option and I feel we should pursue this option. This would almost completely alleviate any water shortage we have, since all the water we use would be recycled back into drinking water, thus relieving the demand to pump more and more water from an already over used aquifer. Recommendation I recommend that the funds be made available for the pilot plant to be put into effect, and allow us to take the next step in water reuse in Florida. The new plant will drastically reduce the amount of water now being pumped from the ground, thus reduce the sinkholes and alleviate the water shortage problem. I feel the small investment is more than worthwhile and will be recouped in a year's time. I would like to start this project and bring this new technology to light and begin a new generation of water treatment. References Young, Harley and David York (1996, November). "Reclaimed Water Reuse in Florida and the South Gulf Coast." Florida Water Resource Journal, pp. 32-35.
Search for Innocence in American Modernism Essay -- Literature Essays
Search for Innocence in American Modernism à à à American Literature from its very beginning has been centered around a theme of innocence. The Puritans wrote about abandoning the corruption of Europe to find innocence in a new world. The Romantics saw innocence and power in nature and often wrote of escaping from civilization to return to nature. After the Civil War, however, the innocence of the nation is challenged. The Realists focused on the loss of innocence and in Naturalist works innocence is mostly gone. During these periods of American Literature it seems almost as if a hole was being dug, a sort of emptying of innocence, and after World War I the Modernists called this hole the wasteland Many Modernist works focus on society lost in the wasteland, but they hint at a way out. The path out of the wasteland is through a return to innocence. This is evident in the Modernist works of The wasteland by T. S. Eliot, "Directive" by Robert Frost, "Babylon Revisited" by F. Scott Fitzgerald, and "Hills Like White Elephants" by Earnest Hemingway as will be shown in an analysis of the inhabitants of the wasteland and their search for innocence, the role of children and pregnancy in the wasteland, and the symbolism of water and rebirth. à But before I go on, I believe that I should first clarify what I mean by "a return to innocence." First, there is some confusion between innocence and ignorance. They are often used interchangeably. Because a person is innocent, it does not mean that he or she is unaware of reality. Innocence is almost like a different type of view. A child and an adult may interpret a single thing entirely differently, but this does not mean that the adult knows more about that thing. Innocence is open ... ...ed society and only through the return of innocence can there be hope of anything better. à Works Cited Eliot, T.S. The wasteland. In The Heath Anthology of American Literature, Volume II. Edited by Paul Lauter et al. Lexington, MA: D.C. Heath and Company, 1991: 1447-1463. à Fitzgerald, F. Scott. "Babylon Revisited." In The Heath Anthology of American Literature, Volume II. Edited by Paul Lauter et al. Lexington, MA: D.C. Heath and Company, 1991: 1471-1485. à Frost, Robert. "Directive." In The Heath Anthology of American Literature, Volume II. Edited by Paul Lauter et al. Lexington, MA: D.C. Heath and Company, 1991: 1208-1209. à Hemingway, Ernest. "Hills Like White Elephants." In The Heath Anthology of American Literature, Volume II. Edited by Paul Lauter et al. Lexington, MA: D.C. Heath and Company, 1991: 1471-1485. à Ã
Monday, September 2, 2019
Behavioral Program
Much of real-life behavior is like this: responses are learned because they operate on, or effect the environment. Referred to as an operant conditioning, this kind of learning occurs in humanââ¬â¢s species, as well as in lower species. Alone in a crib, a baby may kick and twist and coo spontaneously.When left by itself, a dog may pad back and forth, sniff, or perhaps pick up a ball, drop it, and play with it. In the case study presented, Claire apparently learned that her tantrums had given her the leverage to get what she wants and this definitely is also a picture of operant conditioning in application.Neither organism is responding to the onset or offset of a specific external stimulus. Rather, they are operating on their environment. Once the organism performs a certain behavior, however, the likelihood that the action will be repeated depends on its consequences. The baby will coo more often if each such occurrence is followed by parental attention, just as what happens to C laire, and the dog will pick up the ball more often if petting or a food reward follows this action.If one would think of the baby as having a goal of parental attention, and the dog as having a goal of food, then operant conditioning amounts to learning that a particular behavior leads to attaining a particular goal (Atkinson, 1993). Theoretical framework Instrumental conditioning, in the strict sense, is based on the concept and idea of Burrhus Frederick Skinner or B. F. Skinner. Like John Watson, Skinner insists that psychologists concern themselves only with observable behavior; that is, the psychologist should study behavior as it is and nothing more.Hence, Skinner tried to look for lawful processes in behavior with the use of rats and pigeons (Atkinson, 1993). Operant conditioning may then play a role in attitude formation where parents tend to reward their children for expressing attitudes that coincide with their own and to punish or ignore then for expressing attitudes that deviate from them (Atkinson, 1993). Applications of the theory Applications of operant conditioning to a child focus on the temporal relation between a response and its reinforcer.Laboratory experiments have shown that immediate reinforcement is more effective than delayed; the more time between an operant response and a reinforcer the less is the strength of the response. Many developmental psychologists have noted that the delay of reinforcement is an important factor in dealing with young children. If a child acts kindly towards a pet, the act can best be strengthened by praising (rewarding) the child immediately, rather than waiting until later.Similarly, if a child hits someone without provocation, this aggressive behavior will more likely be eliminated if the child is punished immediately rather than waiting until later (Atkinson, 1993). Allen and Harris (1966) report on a research on the successful elimination of a childââ¬â¢s incessant scratching by first teaching the mo ther the idea behind operant conditioning. Another study though not so related with Claireââ¬â¢s case is the application of instrumental conditioning in motivating oneself to lose weight (Collier, 1969).Reinforcement- is anything that increases the probability that a particular response will increase in frequency. The presentation (positive) or removal (negative) of particular consequences may reinforce responses. Thus, reinforcement may be either positive or negative. Positive reinforcer. Increases the probability that an operant will occur when it is applied, or it increases the likelihood that a particular response will occur.When Claire gets praised whenever she responds in a quiet manner if her wishes were not granted immediately, she is likely to consistently follow this rewarded behavior. This is an example of positive reinforcement. Negative reinforcer. Increases the probability that an operant will occur when it is removed. People often learn to plan ahead so that they n eed not fear that things will go wrong. Fear acts as a negative reinforcer, because removal of fear increases the probability that the behaviors preceding it will be repeated (Rathus, 1990).Putting the Behavioral Program in Motion: Since it is predictable that Claire will put on a tantrum anytime of the day for whatever it may fancy her, the parents must know or be knowledgeable about why it happens. The parents must be thoroughly acquainted with the notion of operant conditioning. Claire obviously has learned in a number of events that whenever she puts on a tantrum her parents cannot help but react according to her wishes instead of according to theirs. They must understand that, 1) Claireââ¬â¢s behavior (e. g.tantrums) will not be changed in an instant or overnight, if thatââ¬â¢s to be realistic; 2) that they will probably be tempted to succumb for fear of the unknown or fear of what might happen to their daughter; 3) that they should not give in to their fears or to anger or frustration when the child will not learn immediately. When Claire goes into fits (which is usually the behavioral manifestation of a child in tantrums) like when she demands to have something that should not be hers, both parents must agree never to give in and instead, to leave where the event is happening.If it is happening inside the house, they must leave the area out of sight of the child but close enough to know whatââ¬â¢s happening with her but never without her knowing. This must be done repeatedly until she learns to adapt; if inside a store or in a public area, either parent must anticipate these scenarios to happen and must come up with a variety of diversions. Both must be skillful enough that their diversion tactic must not be another venue or channel for Claire to use her manipulative abilities.The goal then is to make her know eventually that the child is not in command. The real goal is that parents must be the one in control in a firm manner and the child mus t come to accept her parentsââ¬â¢ superior ability and that her good is their ultimate concern. Measuring the Success of the Behavioral Program The strength of an operant response can be measured by its resistance to extinction; that is, by how long it takes for the behavior to return to its original rate once the pleasant consequent consequence following the behavior no longer occurs.It is thus told that it is generally correct that for an operant response to be strengthened, the response should be rewarded. But reward in ordinary language denotes things such as money, candy, or praise. There would be times, however, that a reward will not always strengthen an operant response. Suppose, in this instance with Claire, that one of the parents or both parents would give Claire a candy or chocolate but if the problem is to withhold food such as these from her then it will be another dilemma that the parents are getting into.Hence, psychologists prefer to speak of reinforcement/s rath er than reward. The withdrawal of a negative reinforcer will also increase the likelihood of a particular behavior. It is clear that it is possible to increase the occurrence of the desired response by presenting or withdrawing a positive or a negative reinforcer, respectively. Note that positive and negative reinforcers do not connote ââ¬Å"goodâ⬠or ââ¬Å"bad. â⬠Psychologists neither call a positive reinforcer ââ¬Å"goodâ⬠reinforcer, nor a negative reinforcer a ââ¬Å"badâ⬠reinforcer.To eliminate tantrums then, the parents withhold the reinforcer (the attention), the tantrums should extinguish eventually if the parents can hold long enough. Measuring then the success of the program is through the length of time Claire spends in crying from the first time attention was withheld (probably from an hour to 45 minutes the next time it happens); then the second time; the third time and so on and this can be usually noticeable within only one week or seven days. Reference: Allen, K. E. , & Harris, F. R. (1966).Elimination of a child's excessive scratching by training the mother in reinforcement procedures. Behaviour Research and Therapy, 4, 79-84. Atkinson, R. L. , R. C. Atkinson, E. E. Smith, D. J. Bem, and S, Nolen-Hoeksema. 1993. Introduction to psychology. 13th Ed. New York: Harcourt College Publishers. Collier, G. (1969). Body weight loss as a measure of motivation in hunger and thirst. Annals of the New York Academy of Science, 157, 594-609. Rathus, S. A. 1990. Understanding child development. New York; Holt, Rinehart, and Winston.
Sunday, September 1, 2019
Ethical Issues in the Professions and Business Essay
Professionals and other business personalities all share a common ground of responsibility towards that people that they particularly aim to serve. As individuals handling several procedures of servicing the society, it is undeniable that professionals follow a certain line of responsibilities that lead them towards the procedures of being able to complete the said tasks that they have towards the society that they are serving. To make the discussion concise, there are three major sets of responsibilities that each professional should give attention to. A) The Journalists Each member of the society has his or her own values in life that must be served by journalists. As for a fact, people are rightfully given the chance to know what is happening in the society around them. However, when they are involved in the issues presented by the media, whether they are from the local sectors of the society or that of the well-known personalities, they are entitled to having their own privacy and this too should be well guarded by journalists in their process of presenting the truth to the public. On the contrary, the aim of the institutions that journalists are serving such as media networks is to present as many credible facts as possible. To make the ends meet, it is important for the journalists to measure the impact of the society and their company as well towards their professional being. B) The Teachers Teachers are primarily expected to render service that is connected to sharing knowledge. It lies in their hands the wide possibilities of coming up with effective procedures of handling the needs of their students. The institutions that they are serving however aim for enrolling as many students that the institution could cater to. It is then in the discretion of the teacher on how he or she could be able to give the students the education that they need though applying a process that could cater to a huge number of students in an effective manner. C) The Lawyers It is the service of providing justice to all, that lawyers are particularly expected to render to the society.Ã Undeniably, the values of the society in this manner are to be highly considered. Serving the truth to those who need to know it and to those who need to be free is the key role that lawyers portray in the arena of justice provision. Once the lawyers are faced with a case that needs to be solved, whether they are in the defendants or the accused side, they must recognize the fact that they are there to render the truth to whoever is entitled to receive it.
Subscribe to:
Comments (Atom)